Refund, Returns & Exchanges
Refunds, Returns & Exchanges
We offer a 30-day return policy. No refunds or exchanges on any purchases past 30 days.
For return eligibility, items must be unused, in the same condition, and in the original packaging that you received it in.
Additional items that are non-returnable: Gift cards
In order to complete your return, we will require the receipt or proof of purchase.
Once returns are received, we will inspect your items. A confirmation email will be sent to the email on file for approval or rejection of your returns. When approved, a refund will be applied back to the original method of payment within 5-7 business days. We do not refund shipping.
Late or Missing Refunds
If you still have not received your refund within 5-7 business days, please contact us at email@example.com.
For lost/stolen packages: customer has 60 days from date of shipment to report package lost/stolen in order for Laruce Beauty to file a claim and process. Anything beyond the 60day timeframe is outside of Laruce's ability to process claims with shipping service and therefore cannot be processed.
All sales items are final and are not returnable.
We will only replace items if they are defective or damaged. For any exchanges, please contact firstname.lastname@example.org.
All items marked as gift purchases will receive a credit for the same value of the purchased price. Once we receive the returned item, a gift certificate will be mailed or emailed to the address provided.
You are responsible for shipping costs.
All returns or exchanges can be sent to:
20545 Sprawling Oaks Ct
San Jose, CA 95120
Please allow time for returns and exchanges. We advise you to consider using a trackable shipping service or to purchase shipping insurance when you are mailing items over $75. We do not guarantee that we will receive your returned items.